24/7 access to your accounts
Online banking

Financial management at your fingertips

Online banking gives you 24-hour online access to your accounts from your personal computer:

Plus, with our personal financial management tools, you see a full financial picture within online banking like spending, budgeting and more.

To get started, simply contact us. You might also want to download our mobile app for access to your accounts through your smartphone or tablet.

Contact us!

Add a memorized account Expand/Collapse

For an even faster and more convenient online banking login, you can use our Add a Memorized Account feature.  Your card number will automatically appear each time you visit our site to login, saving you the hassle of re-entering your card details on every visit.

Simply ensure the computer or tablet you are using is a personal one (not public) for added security. 

Here are some easy instructions on how to add a memorized account today!

Open Additional Accounts through Online Banking Expand/Collapse

We are pleased to offer current Innovation members the ability to conveniently open additional accounts online through our online banking system with our Open an Additional Account service.

Innovation members can open:

all through online banking!

Here's how:

  1. Log in to online banking
  2. Choose Account Services from the left menu on the Account Summary page.
  3. On the Open an Additional Account page, choose the type of account you wish to open.

You can also transfer funds from any other financial institution to your new account using Me-to-Me Transfers.

Me-to-Me Transfers Expand/Collapse

Bank at more than one financial institution?

You can transfer funds to and from your Innovation account, to and from any other financial institution you deal with, with Me-to-Me Transfers.

With Me-to-Me, you can:

  • Move money into your Innovation account with funds from another financial institution
  • Send money from your Innovation account to an account at another financial institution
  • Fund new Innovation accounts from another financial institution account

You can also view all linked external financial institution accounts within our online banking system.

To sign-up for Me-to-Me Transfers:

  • Log in to online banking
  • Select Transfers from the left menu
  • Select Link External Accounts from the left menu
  • Select Add an Account from the Linked Accounts page
  • On the Add an Account page, click on the Me-to-Me Transfer Authorization Form.  After completing the form, you can mail, fax, or email it to us (the contact information is on the top of the form). You will also need to attach a void cheque from the external financial institution or signed Account Guarantee Form from your other financial institution.  It may take up to 3 business days for the service to be available.

ClickSWITCH Expand/Collapse

Quickly and easily move recurring payments and direct deposits to your Innovation Credit Union account, or close your accounts at another financial institution - all with the click of a mouse!

Switch Concierge™ powered by ClickSWITCH™ is convenient and takes less than 10 minutes to set up.
  1. Log into online banking
  2. Click Payments > Switch Concierge™ from the left menu
  3. Enroll with Switch Concierge by reviewing or selecting the account(s) you want Switch Concierge to switch your payments to
  4. Enter information for your existing automated payments and direct deposits to be switched or accounts to be closed
  5. Submit each switch and Switch Concierge takes care of the rest by sending forms to your old financial institution and direct deposit sources
There are also how-to videos within ClickSWITCH to help you through the process.

Lock'N'BlockĀ® Your Debit Card Expand/Collapse

Lock'N'Block® is a service that lets you "lock" your Interac Flash debit card to "block" unauthorized or unwanted use through your mobile app or online banking. 
  • Lock your debit card
  • Block ATM transactions
  • Block purchases and refunds
  • Block all international transactions
...24/7 all through online banking or your mobile app!

To access Lock'N'Block® through online banking
  • Log in to online banking
  • Click Account Services > Lock'N'Block®
Watch video



Banking Alerts Expand/Collapse

Banking alerts provide added protection and convenience to your online banking experience. Stay informed by email or text message when an online event occurs on your accounts including:

  • Your Personal Access Code is changed
  • Attempts have been made to access your account
  • Your account balance is running low
  • Your term deposit is maturing
  • And more!
Watch our how-to videos or follow the instructions on how to register and select alerts.

To access Alerts through online banking
  • Log in to online banking
  • Click Messages and Alerts
Watch video



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