Frequently Asked Questions
Perfect! You’ll earn $0.50 for every month you maintain your pre-authorized deposit.
It’s money that you’ve agreed to having directly deposited to your account. A common example is your paycheque. You can share a direct deposit form with any participating employer and have your paycheque automatically deposited for you. Other examples include Government issued cheques.
Wonderful! You’ll earn $0.50 for every month you maintain your pre-authorized payment.
It’s an ongoing payment you’ve arranged to have automatically made from your account. For example, if your cable bill is the same amount every month, you could arrange to have the payment automatically made to your cable company.
Depending on when you cancel your pre-authorized payment, you will either not receive your $0.50 reward payment this month or it will reflect in next month's rewards.
You earn $0.50 for each transaction type. So, if you made two pre-authorized payments, that means you’d earn $0.50.
You earn $0.50 for each transaction type. So, if you have multiple pre-authorized deposits, you’d earn $0.50. A cheque deposit through your mobile app is different than a pre-authorized deposit.
- Login to digital banking.
- Select Payments & Transfers > Payments > Pay Bills
- Follow the prompts and you're set!
Sorry, you will only receive cash for online banking/mobile app online bill payments.
- Log into your mobile app.
- Choose Deposit Cheque from footer menu.
- Follow the prompts and you're set!
- Login to digital banking.
- Select More > Statements > E-Statement Subscription
- Follow the prompts and you’re set!
You can view your rewards totals in online banking or your mobile banking app by choosing More > Rewards Summary. You’ll see a summary of the cash you’ve earned to date.
You’ll see your cash rewards in your Member Rewards account under Available Funds. You can view your payouts in your Member Rewards account's transaction history.
Transfer your available funds to any account you like!
Sorry, they do not.
Not at all! You’ll still earn quarterly cash dividends for the savings accounts and investments you have with us.
Our new monthly rewards program is designed to reward you for doing their everyday banking with us. We truly appreciate your business!
Frequently Asked Questions
What if I’ve already set up a pre-authorized deposit?
Perfect! You’ll earn $0.50 for every month you maintain your pre-authorized deposit.
What is a pre-authorized deposit?
It’s money that you’ve agreed to having directly deposited to your account. A common example is your paycheque. You can share a direct deposit form with any participating employer and have your paycheque automatically deposited for you. Other examples include Government issued cheques.
What if I’ve already set up a pre-authorized payment?
Wonderful! You’ll earn $0.50 for every month you maintain your pre-authorized payment.
What is a pre-authorized payment?
It’s an ongoing payment you’ve arranged to have automatically made from your account. For example, if your cable bill is the same amount every month, you could arrange to have the payment automatically made to your cable company.
What if I cancel my pre-authorized payment before the end of the month?
Depending on when you cancel your pre-authorized payment, you will either not receive your $0.50 reward payment this month or it will reflect in next month's rewards.
What if I make two pre-authorized payments but not any online bill payments?
You earn $0.50 for each transaction type. So, if you made two pre-authorized payments, that means you’d earn $0.50.
What if I’ve arranged for all my cheques to be automatically deposited? Can I earn $1 ($0.50 for pre-authorized deposits and $0.50 for depositing cheques through the mobile banking app)?
You earn $0.50 for each transaction type. So, if you have multiple pre-authorized deposits, you’d earn $0.50. A cheque deposit through your mobile app is different than a pre-authorized deposit.
How do I make an online bill payment?
- Login to digital banking.
- Select Payments & Transfers > Payments > Pay Bills
- Follow the prompts and you're set!
What if I pay my bills using IVR telephone banking?
Sorry, you will only receive cash for online banking/mobile app online bill payments.
How do I deposit a cheque using the mobile banking app?
- Log into your mobile app.
- Choose Deposit Cheque from footer menu.
- Follow the prompts and you're set!
How do I sign up for e-statements?
- Login to digital banking.
- Select More > Statements > E-Statement Subscription
- Follow the prompts and you’re set!
How can I see how much I’ve earned?
You can view your rewards totals in online banking or your mobile banking app by choosing More > Rewards Summary. You’ll see a summary of the cash you’ve earned to date.
Where are my cash rewards deposited?
You’ll see your cash rewards in your Member Rewards account under Available Funds. You can view your payouts in your Member Rewards account's transaction history.
Transfer your available funds to any account you like!
Do INTERAC e-Transfer® transactions count as an online transaction?
Sorry, they do not.
Is the current Member Rewards program going away?
Not at all! You’ll still earn quarterly cash dividends for the savings accounts and investments you have with us.
Our new monthly rewards program is designed to reward you for doing their everyday banking with us. We truly appreciate your business!